What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    What do the Free account limits mean?

    Asked by MIMIFS on February 22, 2017 at 10:25 PM

    What does it means the message below for FREE accounts?


    100 submission per month if the submission is free I guess

    and 10 payments each month? or week?? or forever?!



    Monthly Submissions

    SSL Secure Submissions

    Receive 10 Payments

  • Profile Image
    JotForm Support

    Answered by AIDAN on February 23, 2017 at 04:20 AM

    Hi, thank you for contacting us.

    These account limits for the Free account are monthly, and they are reset at the beginning of each month, so if you reach those limits on any month you may either upgrade to one of our plans, or wait for the beginning of the following month to see them reset to 0 again.

    If you have more questions or need further assistance, please let us know. Thank you.