Thank You page never shows at completion of form...stuck in "please wait..."

  • highlandslatinnashville
    Asked on February 22, 2017 at 11:30 PM

    For two separate forms of mine today I can't get the "thank you" screen to ever show up when a registration form is completed and "submit" has been clicked. It gets stuck in "please wait" mode, the submission is received by JotForm, but the person filling out the form doesn't know if it has gone through--they are stuck thinking they've done something wrong. 

    Ideas?

    Jotform Thread 1073801 Screenshot
    Page URL: https://nashvillelatinschool.com/online-2017-2018-enrollment/
  • highlandslatinnashville
    Replied on February 22, 2017 at 11:53 PM

    Why isn't my question posting to the forum? Trying to bump it up with a comment. 

  • BJoanna
    Replied on February 23, 2017 at 5:14 AM

    I have tested your embedded form twice and I successfully submitted your form both times.

    Thank You page never shows at completion of form Screenshot 20

    Please test your embedded form again. If the issue still persist on your end, then re-embed your form with iFrame code. Inside of this guide you can find how to get iFrame code of your form:

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code 

    All of your questions were successfully posted. However they will be shown on forum only after support team reply to them. 

    Hope this will help. Let us know if you need further assistance.