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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to add the Mobile Responsive widget to my form?

    Asked by KarlisDental on February 23, 2017 at 03:28 AM

    Hello!

     

    Hope you are well.

     

    When I press "Get Now" on the Mobile Responsive widget, it just redirect to my form list page and nothing happens. 

    When accessing widgets from Form Builder window, this particular widget can not be found.

     

    Let me know how can I access this widget.

     

    Thank you in advance.

    Kārlis

  • Profile Image
    JotForm Support

    Answered by AIDAN on February 23, 2017 at 06:37 AM

    Hi Kārlis, thank you for contacting us.

    Please note that our developers are aware of the fact that the Mobile Responsive widget is not showing among the list of widgets in the v4 editor and are working on that.

    In the meantime, you may add the Mobile Responsive widget to your form by editing it using the v3 mode. I created a screenshot to show you how to achieve that:

    If you need further assistance please let us know. We will be happy to help. Thank you.

  • Profile Image

    Answered by KarlisDental on February 23, 2017 at 07:46 AM
    Hello!
    Thank you for the fast reply.
    Unfortunately, I could not find this function as shown in the image. I have
    enclosed an image of how this dropdown box look on my computer.
    Is it possible this function available due to the fact I'm using the free
    subscription pack?
    Kind regards,
    Kārlis
    Kind Regards,
    Karlis PuleMarketing Assistant
    Dental Art Implant Clinics
    91 High Road, East Finchley, London, N2 8AG
    16 Harben Parade, Finchley Road, Swiss Cottage, London, NW3 6JP
    Tel: +44 (0) 20 3808 4336 <%2B44%20%280%29%2020%203808%204336>
    www.dentalartimplantclinic.co.uk
    karlis@dentalartimplantclinic.co.uk
    #dentalartimplantclinic
    ...
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 23, 2017 at 11:29 AM

    We appreciate the update about that and we do apologize for the inconvenience.

    Upon checking this further I found your form doesn't show it in the more options before editing.

    I believe this might be occurring if the form was created after the formbuilder v4 release but, I will check with our devs about it just to be sure.

    There is another way to use the formbuilder v3 which is by going to your My Account >> Settings >> Formbuilder v3.