What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submit button doesn't work

    Asked by gerhardwerner on February 23, 2017 at 08:58 AM


    Until now, every form made with Jotform was working well. But since today all forms show me the same problem.
    If I click on the submit button, the button changes from "send" to "please wait" but nothing happens and no entry is made.

    Please could you tell me what's going wrong here.

    Many thanks

    Page URL:

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    JotForm Support Manager

    Answered by Jeanette on February 23, 2017 at 12:22 PM

    We had a temporary problem in our servers, but it is fixed now, I just sent a test submission without any issue.

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    Answered by gerhardwerner on February 23, 2017 at 01:19 PM


    Many thanks, now it works!