What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Save Application and Continue Later

    Asked by GCACjournalist on February 23, 2017 at 09:42 AM

    We have an application form that we would like to allow the applicants to save and come back later if needed. I've reviewed the user guide and I can't get it to work. Also, is there a way to use the submission ID for this instead of an email.

    Secondly, we would like for the name and email to be pre-populated in the second form.  PLEASE HELP!

     

    Form 1: https://form.jotform.com/70533074290148

    Form 2: https://form.jotform.com/70406909168158

     

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    JotForm Support

    Answered by BJoanna on February 23, 2017 at 12:41 PM

    I have inspected your first form and you have not set correct URL of your second form and you did not set correct value of email field. 

    Remove this part of URL https:// 

    Also value of your email field is {email3}.

    For more details please check this guide: 

    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later 

    You can also use submission ID. To achieve that replace email value with this {id}.

    I have moved your other question to separate thread and we will provide you an answer there shortly. 

    https://www.jotform.com/answers/1074381 

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    Answered by GCACjournalist on February 23, 2017 at 01:03 PM

    Thank you. Can I use different link text such as "Continue Your Application by Clicking Here" and use the correct link?

     

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    Answered by GCACjournalist on February 23, 2017 at 01:12 PM
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    JotForm Support

    Answered by BJoanna on February 23, 2017 at 02:29 PM

    I saw that you have added text "Cick HERE to continue your application." to your Autoresponder email and that you have added session link to that text.

    I made a test submission on my cloned form and it is working properly.

    Let us know if you need further assistance.