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    Why my email ended in the Bounce list?

    Asked by xianwu on February 23, 2017 at 10:22 AM

    Any suggestions for what to investigate?

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    JotForm Support

    Answered by Nik_C on February 23, 2017 at 01:17 PM

    I checked the email associated with the form, and I found out that it ended in the Bounce list but it was removed. 

    Since it was removed I'm not able to see the reason for Bouncing. But you can check this guide on how to prevent such issues. Also, here is how to check and remove emails from the Bounce list.

    We're sorry for the inconvenience. 

    If you have any further questions please let us know, we'll be glad to help.

    Thank you!