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    Creating a Stripe form to capture credit card details to charge customer later

    Asked by nanban on February 23, 2017 at 10:27 AM

    Hi, I want to collect credit card data from customers who are making a booking at our restaurant. Think of this as a security deposit where NO money is taken from their card when they make a reservation .

    I have created a form with Stripe payment amount set to Zero £0.00 GBP.

    I have checked the option to create a customer. 

    When testing this form I get a 'Thank you' page but when I check my Stripe account I do not see a new customer created. 


    Is this all possible and if so what am I doing wrong?

    Page URL:

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    JotForm Support

    Answered by Mike on February 23, 2017 at 01:19 PM

    You might consider "charging" $0.01 in authorization mode. In order to switch to the authorization mode, set the Charge Customer Immediately option to No under Additional Gateway Settings.

    If you need any further assistance, please let us know.

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    Answered by nanban on February 25, 2017 at 11:53 AM

    Thank you for reply,

    can you tell me whether Stripe will charge a transaction fee on 'Charge Customer Immediately = No?


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    JotForm Support

    Answered by Kiran on February 25, 2017 at 02:26 PM

    If the Charge customer immediately option is set to No, the credit card will be authorized and you may charge the user later from the Stripe dashboard. I don't think there will be any additional transaction fee for the charging the customer later apart from any other charges from Stripe. However, we request you to check with Stripe for any charges related questions for any accurate information.