What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do you save an edit to a form?

    Asked by brandonfcooper on February 23, 2017 at 11:00 AM

    I am trying to add a question to a survey and when I am going to print as a PDF the edit is not appearing. As soon as I move out of the screen the added question is not appearing. Please help asap.

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 23, 2017 at 01:40 PM

    I am not sure if I understood your issue correctly. Are you unable to edit your form inside of Form Builder?  

    Or you are able to add field inside of your form, but your field is not shown inside of PDF report? If you have customized your PDF report you will need to reset it and then new field that you added to your form, will be shown inside of PDF report. 

    Please provide us ID of the form you are working on. Also tell us which field are you unable to add to your form and where do you want to add it. You can also provide us a screenshot of field that your are trying to add. 

  • Profile Image

    Answered by brandonfcooper on February 23, 2017 at 02:46 PM
    Issue has been corrected. I no longer need help.
    Sent from my iPhone
    ...