What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why does my response not include total $ paid?

    Asked by iahfsj on February 23, 2017 at 11:08 AM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by Jan on February 23, 2017 at 01:47 PM

    I checked your form and I can see that the email notification is not updated. As you can see, you only have 4 fields. It should be 5. Also, the last row should be "MyProducts" and not Crab Feed.

    I would recommend you to delete the current email notification and then create a new one. Creating a new one will automatically generate all form fields and sort them properly. Please refer to these guides:


    Hope that helps. Thank you.

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 23, 2017 at 10:57 PM

    It seems that the reply didn't reach this thread. For us to view the reply, please open this thread: https://www.jotform.com/answers/1074244 on a browser and try to post again your reply.