Submission duplication.

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    Asked on February 23, 2017 at 11:16 AM

    Help -  I have a live form that is giving me this error (below).


    It seems the data from the form is being saved BUT it is saving the data repeatedly - ie one submission is being saved 10 times.


    Obviously an error to my recipients is a problem and the data collection is as well.


    I checked Jotformstatus - but seems all is up and running??



  • Profile Image
    Answered on February 23, 2017 at 01:50 PM

    We apologize for the inconvenience. It was a temporary issue, which has been resolved already. I have reset your monthly count.

    Let us know if you need more help.