Submission duplication.

  • dcthomps
    Asked on February 23, 2017 at 11:16 AM

    Help -  I have a live form https://form.jotform.com/dcthomps/70476497577272 that is giving me this error (below).

     

    It seems the data from the form is being saved BUT it is saving the data repeatedly - ie one submission is being saved 10 times.

     

    Obviously an error to my recipients is a problem and the data collection is as well.

     

    I checked Jotformstatus - but seems all is up and running??

     

     

    Submission duplication Screenshot 20

  • David JotForm Support Manager
    Replied on February 23, 2017 at 1:50 PM

    We apologize for the inconvenience. It was a temporary issue, which has been resolved already. I have reset your monthly count.

    Let us know if you need more help.