Why my account is disabled?

  • hanifi
    Asked on February 23, 2017 at 12:02 PM

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

  • Nik_C
    Replied on February 23, 2017 at 12:08 PM

    Hello,

    I checked the accounts you have under the email: hanifiuzak@gmail.com, but the account is not suspended. 

    If you have any further issues, please let us know.

    Thank you!

  • hanifi
    Replied on February 24, 2017 at 3:25 AM

    Merhaba bay Nik_C 

    Why my account is disabled? Image 1 Screenshot 30

    GİRİŞ YAPAMIYORUM LÜTFEN YARDIM

    VE WEB SAYFASINA KOYDUĞUM İLETİŞİM FORMUDA ÇALIŞMIYOR

    Why my account is disabled? Image 2 Screenshot 41

  • Nik_C
    Replied on February 24, 2017 at 4:46 AM

    Hello hanifi,

    Thank you for additional information. I see now that your account was auto-suspended. That happens by our anti-phishing system that detects and disables suspicious forms. I checked your forms and confirmed that they are not used for phishing activities so I re-enabled your account.

    We're sorry for this inconvenience.

    If you have any further questions please let us know.

    Thank you! 

  • hanifi
    Replied on February 24, 2017 at 6:33 AM

    Çok Teşekkür ederim

    iyi çalışmalar dilerim.