What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Hyperlinks do not open when clicked? (WordPress embedded)Asked by highlandslatinnashville on February 23, 2017 at 12:11 PM
Two hyperlinks in my form do not open when clicked. They are set up to open in a new window. Right clicking and opening in a new window is an option, but I want submitters to click and go.
Thank you for your help!
To clarify, the links DO work when I open the form through a "Direct Link of Your New Form" They do not work on the embedded form in my Wordpress site.
I have checked your form and noticed you've removed the embedded form, could you please try re-embedding your form again?
If possible, please try with the default embed option, here's the guide: https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page
Also, do not remove the form from the webpage so we can check and find why links still opening in the same tab.
We'll wait for your response.
Sorry about that--had to take it out to get something else to work. I've re-ebedded it using the WordPress-specific code:
The links to do not appear to work again.
Thanks for your help!
I checked your form embedded on your WordPress site and I was able to replicate the issue. I noticed that the links do not work when embedded on the site but it is working in the form itself.
Can you please try to use the JotForm plugin? Here's the guide on Embed JotForm in Wordpress using the Embed Form Plugin.
Please let us know if you need further assistance.