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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Why I'm getting "connection has timed out" when submitting the form?

    Asked by ronprosky on February 23, 2017 at 12:21 PM

    testing these forms on our website and both timed out. (BWR footer and contact page forms worked.)

     

    BWR Family Questionnaire

    http://83d.c17.myftpupload.com/family-questionnaire/

     

    BWR Family Survey

    http://83d.c17.myftpupload.com/family-survey/

     

    Page URL:
    http://83d.c17.myftpupload.com

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    JotForm Support

    Answered by Nik_C on February 23, 2017 at 02:36 PM

    I checked both of your forms and they both worked for me (please ignore my submissions):

    And the second one:

    Please test again, maybe it was a temporary issue.

    If you face any further problems please let us know.

    Thank you!