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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form displaying error message resulting multiple submissions

    Asked by kcashion on February 23, 2017 at 12:25 PM

    We continue to get this error after submitting any of our forms. The forms are going through, but people think they are not going through so they continue to submit them multiple times.

     

    I cannot upload the screen shot of the error but it says:

     

    Pedido cargado EXITOSAMENTE!

    Su pedido ha sido cargado con exito.

    Page URL:
    http://www.jotform.us/kcashion/suppliesrequest

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    JotForm Support

    Answered by Kiran on February 23, 2017 at 02:47 PM

    I have tried submitting the form and see that the same message is displayed. However, when I translated the message, it indicates that 'Order loaded SUCCESSFULLY! Your order has been successfully loaded'. 

    You may change this message by editing the Thank you page

    Hope this information helps!