Submission data not synching with Google sheet correctly

  • mvlaslobs
    Asked on February 23, 2017 at 1:13 PM

    I have a google sheet linked to my Jotform.  I have some submissions that have synched with the google sheet but other submissions have not.  Below are the links to my google sheet and jot form.  Thanks

     

    https://docs.google.com/spreadsheet/ccc?key=1e6FwAkNmP0aSFNv7KesN-y8oATqEcgGjRLzN8M22Eys

     

    https://form.jotform.com/70507840346152

  • Kiran Support Team Lead
    Replied on February 23, 2017 at 3:04 PM

    I see that there are 13 submissions in your JotForm. I have pushed the submissions to the Google spreadsheet manually. Could you check the spreadsheet once again and see if the new submissions are syncing to the sheet correctly? If the issue still persists, please try removing the Google spreadsheet integration on the form and reintegrate again to see if that helps.

    Let us know if you need any further assistance. We will be happy to assist.