What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cannot rid of Run wizard on the form with form seperator widget

    Asked by tsra on February 23, 2017 at 02:26 PM

    I tried to put in horizontal lines with the separator widget.  They did not come up where and how I wanted them so I went back in and deleted them all together. However, when you preview the form it says to run wizard widget over and over and I can't get rid of it.

    Please help,

        THANK YOU

    Page URL:

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    JotForm Support

    Answered by Kiran on February 23, 2017 at 04:13 PM

    I have checked you JotForm and see that there are no form separator widgets available on the form. When I preview the form, I see that there are no additional lines displayed on the form. Please try opening the form in a private/incognito window and see if it is displaying correctly. 

    Let us know if you need any further assistance. We will be happy to assist.  

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    Answered by tsra on February 23, 2017 at 04:46 PM
    I went back to Jotform platform 3 where I could click manage all fields and was able to delete them there then switched back to the new platform.

    Got it fixed, thank you!

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    JotForm Support

    Answered by EltonCris on February 23, 2017 at 08:27 PM

    Great! Glad to hear that the v3 helps.


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    Answered by tsra on February 24, 2017 at 12:46 AM
    Was there a way to do it in V4? I didn’t see a manage multiple field area and the CNTRL or COMMAND button didn’t have them either.

    Thanks for your help.
    Jessica Graham

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    JotForm Support

    Answered by Charlie on February 24, 2017 at 04:40 AM

    Hi Jessica,

    I went ahead and opened a separate thread for the concern you have in manage multiple fields option. Please refer to this link instead: https://www.jotform.com/answers/1075104. We will address it shortly.

    Thank you.