What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I have invoices sent to a different email address?

    Asked by chadnative on February 23, 2017 at 02:35 PM


    We have one email address on our account (my own), but we'd like to send invoices to a different one; is that possible? We'd like our invoices going to accounts payable directly.

    Thank you,


  • Profile Image
    JotForm Support

    Answered by Kiran on February 23, 2017 at 04:27 PM

    Unfortunately, it is not possible to send the invoice only to a different email address since the payment is made using Stripe. The only way of receiving the invoice to a different email address is by changing the account email address. 

    Hope this information helps!