Why coupon code option is not appearing in my payment integration?

  • EricMac
    Asked on February 23, 2017 at 2:37 PM

    My payment wizard looks completely different and there is no coupon tab. Is this something different in 4.0? Were the coupons moved elsewhere?

  • Kevin Support Team Lead
    Replied on February 23, 2017 at 4:34 PM

    The wizard indeed looks a bit different in the v4 builder, but the option to set up coupon codes is still available. 

    Now, the reason why you cannot see the option in your payment integration is because you're currently collecting a custom amount, if you need to use coupon codes then you need to switch to "Sell Products" as payment method. 

    Why coupon code option is not appearing in my payment integration?  Image 1 Screenshot 30

    Once you click on the save button you will be redirected to the products wizard, there you will find the coupons tab: 

    Why coupon code option is not appearing in my payment integration?  Image 2 Screenshot 41

    If you have any question, let us know.