Why widgets is replaced for "Maybe it has moved or removed"

  • thallyssonklein
    Asked on February 23, 2017 at 2:38 PM

    Hi there. I have create my first form at JotForm, and when I tested it, All widgets that I added on form were replaced for a message: "Maybe it has moved or removed".

    Obs: I'm sorry because the print screen is in Portuguese, I'm Brazilian and my browser is in portuguese.

     

    Jotform Thread 1074580 Screenshot
  • Kiran Support Team Lead
    Replied on February 23, 2017 at 4:37 PM

    I have checked your JotForm and see that the widgets are displaying properly at my end.

    Why widgets is replaced for Maybe it has moved or removed Image 1 Screenshot 20

    Were you able to fix the issue? If you are still experiencing any issue, please let us know. We will be happy to assist. 

  • thallyssonklein
    Replied on February 23, 2017 at 7:08 PM

    No, I do not can fix the issue. I'm using my JotForm in a HTML file that content only this line:

    <script type="text/javascript" src="https://form.jotformz.com/jsform/70535487097668"></script>

  • jonathan
    Replied on February 23, 2017 at 9:57 PM

    Please share to us the URL of your website where we can also test the actual form used.

    I also test your form using its own URL https://www.jotformz.com/form/70535487097668 but I could not reproduce the issue. The widget on the form were loaded just fine.

    screenshot:

    Why widgets is replaced for Maybe it has moved or removed Image 1 Screenshot 20

    It is possible the issue happens only on the published form on your website.

    Let us know if issue still remains.

     

  • thallyssonklein
    Replied on February 24, 2017 at 9:04 AM

    Accessing in this way the problem does not appear. But by tag the issue continue to appear.

  • David JotForm Support
    Replied on February 24, 2017 at 11:15 AM

    I also checked your form and was unable to reproduce the issue.  If your form is embedded to a web page and the issue is occurring there, please let us know the URL of your page and we will take a look.