What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Getting notifications of new forms completed

    Asked by kevinkadel on February 23, 2017 at 05:20 PM



    Hello there I am trying to find some answers about how I can be notified when somebody completes my form.  

    Is there a way to set it up where I get an email or an email comes directly to my CRM? Also is there a way to connect my CRM (Insightly)  directly to Jotform so that when people upload files they import directly into my CRM (Insightly)?


    Thank you

    Page URL:

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    JotForm Support

    Answered by jonathan on February 23, 2017 at 08:50 PM

    By default, the forms you create will already have a Notification and Autoresponder email on them.

    You will be able to receive the email alert to your account email every time the form is successfully submitted.

    You can also review our user guide on : Setting-Up-Email-Notifications


    Since the other question was about a different feature, we will resolve it on another thread here https://www.jotform.com/answers/1074898

    We will be on it shortly.

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    Answered by kevinkadel on February 23, 2017 at 09:46 PM
    I am not receiving email notifications to my email
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    JotForm Support

    Answered by jonathan on February 23, 2017 at 11:05 PM

    I reviewed your form https://www.jotform.us/form/70510148330140 but I do not see a Notifier setup on the form.

    Please add Notification Email on the form also so that you can receive submission email.