What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need my order forms backgrounds to be blacked out

    Asked by Roadcare on February 23, 2017 at 05:34 PM

    you guys switched the forms to some new version ,  please switch it back so my customers can see the content -  I do not want to change all these forms


    i need the old version ASAP 

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    JotForm Support

    Answered by jonathan on February 23, 2017 at 09:09 PM

    If I understand correctly, you must be referring to the frame background color of the form. When I checked your form https://www.jotformpro.com/form/62795074357971 I noted that the frame background color was set to white. So the field labels were not visible because they are set to white color as well.

    You can go to the advance Form Designer to change the frame background color to black. This should fix the style color of the form.


    Please try this on your forms that have the background color issue. Let us know if it did not work.


    As for the switching of Form Builder version, you can do it using the switch button on top.