My forms are unavailable

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    Asked on February 24, 2017 at 04:50 AM

    Acabei de fazer o pagamento e ao publicar o formulário diz que não está disponivel o que se passa? É urgente

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    Answered on February 24, 2017 at 07:27 AM

    I see that the account is auto-suspended by our anti-phishing system which is strict to scan each form to calculate the probability of phishing activities. It is not allowed to create login forms or collect sensitive information like Credit card numbers, etc through JotForm. Such forms are considered as phishing forms and associated accounts are automatically suspended. Please refer to our Terms of usage for more information on phishing.

    I have checked your account and see that the form is clean and normal. Hence, I have activated your account. The forms should be displaying normally now. Please check and let us know if you need any further assistance. 

    We are sorry for the trouble caused.