What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I deleted all my previous forms, but it seems I have no more space. How it is possible?

    Asked by gvcitalia on February 24, 2017 at 05:32 AM
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    JotForm Support

    Answered by ashwin_d on February 24, 2017 at 08:09 AM

    Hello gvcitalia,

    I did check your account and found that your upload space utilization is at 264.80 MB. Since free account has upload storage space limit is 100 MB and that is the reason why your account is over quota.

    Please note that when you delete a form, it is just moved to trash folder but not permanently deleted. Please check the screenshot below:

     

    I would suggest you to please delete the forms from your trash folder by clicking on the "Purge" button. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!