I deleted all my previous forms, but it seems I have no more space. How it is possible?

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    Asked on February 24, 2017 at 05:32 AM
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    Answered on February 24, 2017 at 08:09 AM

    Hello gvcitalia,

    I did check your account and found that your upload space utilization is at 264.80 MB. Since free account has upload storage space limit is 100 MB and that is the reason why your account is over quota.

    Please note that when you delete a form, it is just moved to trash folder but not permanently deleted. Please check the screenshot below:


    I would suggest you to please delete the forms from your trash folder by clicking on the "Purge" button. 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!