What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account got autosuspended

    Asked by an  on February 24, 2017 at 05:35 AM

    im unable to creating another form .. but why

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    JotForm Support

    Answered by AIDAN on February 24, 2017 at 08:04 AM

    Hi, thank you for contacting us.

    Upon inspection of your account, I found that it was suspended because you have a form that is acting like a fake Facebook login page and collecting emails and passwords. That violates our terms of use.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use