What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Mobile version of the form editor is distorted?

    Asked by MarwaFathalla on February 24, 2017 at 05:54 AM
    On a side note,, allow me to mention that the mobile version of the form
    editing is distorted (page keeps blinking). I can manage through the
    desktop anyways.
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    JotForm Support

    Answered by Charlie on February 24, 2017 at 06:16 AM

    Hi,

    To clarify, the Version 4 form builder is the one you are having problems using on the mobile device, is that correct? May we know the specific handset and the browser you are using? And may we know what actions you were doing? Is the problem specific to a function, feature or button? 

    I tried it on an emulator specific to iPhone 6 Plus iOS 8 on Safari, here's how it looks like:

     

    I also tried it an actual Android device Chrome browser that I have:

     

    I didn't have issues on navigating or by adding new fields. Could you please provide us more information?

    We'll wait for your response.