What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How am I out of space?

    Asked by antnoto on February 24, 2017 at 08:21 AM

    I upgraded this month about 2-3 weeks ago and now its telling me I am out of space? 

     

    What exactly am I out of space with?

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    JotForm Support

    Answered by Nik_C on February 24, 2017 at 10:55 AM

    You reached the limit for a number of submissions and payment submissions per month. You can check your limits in this page https://support.jotform.com/myaccount/billing

    The Storage plan you both covers the total number of submissions stored under your account. Which is 500 total for Free account.

    So, at this point you can either upgrade or wait the next first of the month when your submissions will reset.

    If you have any further questions please let us know.

    Thank you!

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    JotForm Support

    Answered by Nik_C on February 24, 2017 at 10:57 AM

    I'm sorry, I gave you the Billing page, the Usage page is here https://www.jotform.com/myaccount/usage

    My apologies.