How am I out of space?

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    antnoto
    Asked on February 24, 2017 at 08:21 AM

    I upgraded this month about 2-3 weeks ago and now its telling me I am out of space? 

     

    What exactly am I out of space with?

  • Profile Image
    Nik_C
    Answered on February 24, 2017 at 10:55 AM

    You reached the limit for a number of submissions and payment submissions per month. You can check your limits in this page https://support.jotform.com/myaccount/billing

    The Storage plan you both covers the total number of submissions stored under your account. Which is 500 total for Free account.

    So, at this point you can either upgrade or wait the next first of the month when your submissions will reset.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image
    Nik_C
    Answered on February 24, 2017 at 10:57 AM

    I'm sorry, I gave you the Billing page, the Usage page is here https://www.jotform.com/myaccount/usage

    My apologies.