What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    PDF Download: making the data in the PDF viewable/readable while keeping the encryption in the form

    Asked by scheini on February 24, 2017 at 08:21 AM

    Please consider making the PDF download available for encrypted forms. Point is the data are encrypted on your servers and one has to use encryption and SSL connection to view the data, hence downloading the data in PDF format via SSL connection should be fine. Knowing that the PDF File is not encrypted becomes then our business decision to either accept that such PDF files on our own systems are not encrypted or we use encryption storage for storing the PDF on our systems. We mainly care that the submission and storage outside of our own systems is encrypted. Having the ability to get the data in PDF format is still important for most businesses.

    This is a re-post of a comment on Introducing Encrypted Forms: The Ultimate in Online Form Security

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    JotForm Support

    Answered by Welvin on February 24, 2017 at 11:03 AM

    Let me forward this request to our backend team. Please note that we can't promise the possibility of this, but if there are updates, you should know it through this thread.