What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why my form is not redirecting to Thank you page?

    Asked by DevotioN on February 24, 2017 at 08:21 AM

    Hi, I cannot seem to get the Thank You message to appear after the form has been submitted. I tried to set up an external link for the user to be redirected to but that does not work as well.

    The form is embedded into a Wordpress.com site (https://thanhnien.org.au/retreat-70/)

    This is a re-post of a comment on Setting up the Thank You Page

  • Profile Image
    JotForm Support

    Answered by Nik_C on February 24, 2017 at 11:05 AM

    Hello Joseph,

    I tested your form and I couldn't replicate this problem (please ignore my submission):

    Are you still experiencing this issue?

    Please let us know.

    Thank you!

  • Profile Image

    Answered by DevotioN on February 24, 2017 at 03:49 PM

    Hi Nik,

    Thanks for testing the form. It appears that everything is working fine after I sent the thread through. Thanks for your help anyway!