- emilybenAsked on February 24, 2017 at 09:06 AM
I have scheduled my account to downgrade. The only issue is that the payment is scheduled to come out the March 1 and the downgrade was automatically scheduled for March 2. Is there a way to change the downgrade date so I am not charged for another month?
- JotForm SupportdavidAnswered on February 24, 2017 at 11:21 AM
Since the subscription has been cancelled, you will not be charged again. Your account will downgrade to a Free account on March 2nd and you will not be billed.