Cancelled my subscription and wanted to make sure I would not be charged

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    emilyben
    Asked on February 24, 2017 at 09:06 AM

    Hello. 

    I have scheduled my account to downgrade. The only issue is that the payment is scheduled to come out the March 1 and the downgrade was automatically scheduled for March 2. Is there a way to change the downgrade date so I am not charged for another month? 

     

    Thanks, 

    Emily Bennett

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    david
    Answered on February 24, 2017 at 11:21 AM

    Since the subscription has been cancelled, you will not be charged again.  Your account will downgrade to a Free account on March 2nd and you will not be billed.