What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I change email notifications

    Asked by choralcollective on February 24, 2017 at 09:48 AM

    Good morning,

    I can't seem to find the right place to do this --

    When someone entered results into my JotForm, I would receive two emails for some reason.  Where can I change this?  I only want to get one email once somebody enters info in the form.  

    I get one email saying there was a submission, then I get one addressed to "manager".  See attached screenshot.

    Thank you.

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 24, 2017 at 11:50 AM

    You currently have multiple email notifications added to your form, you can delete any of them if you want to receive only one email notification. 

    You may also change the email recipient address on that wizard. 

    Hope this helps.