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    Conditions inside of the form cannot be edited

    Asked by BreathworksUK on February 24, 2017 at 10:45 AM


    I'm working for a company called Breathworks and I'm getting in touch as I cannot update the form that we're using for one of our events. I'd like to update the conditions in the Payment method section and when I click on the green icon showing two arrows, the window with conditions does not open up.

    Please could you look into it?

    Best wishes,



    Page URL:

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    JotForm Support

    Answered by BJoanna on February 24, 2017 at 12:31 PM

    I was able to replicate mentioned issue on your form and on my cloned form.

    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved.