What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I not receiving my jot form?

    Asked by keith   on February 24, 2017 at 11:11 AM

    Customers are entering orders, at www.samedaydel.net, but I'm not receiving the form in the sddn101@gmail.com

    Page URL:
    www.samedaydel.net

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    JotForm Support

    Answered by Kevin_G on February 24, 2017 at 12:44 PM

    I have checked the webpage you provided and did not find any form, I also checked the email address and did not find in our bounce list either. 

    I would suggest you to check this guide about why emails may not be sending: https://www.jotform.com/help/364-Why-I-am-not-Receiving-Email-Notifications 

    If the problem still persists, let us know.