- FJDPachecoAsked on February 24, 2017 at 01:50 PM
Frequentemente tenho os meus e-mail bloqueados para receber formulários, tenho que libera-los quase todas as semanas, isso tem causado problemas para minha empresa, eu quero esse problrma solucionado, pois não desejo me preocupar com estes bloqueios.
Espero que uma solução seja dada rapidamente.
- JotForm SupportKevin_GAnswered on February 24, 2017 at 02:50 PM
I have checked some of your email addresses and found one of them in our bounce list, here's the result:
dp@o*****k.com is IN the bounce list
Reason(s) : smtp; 550 SC-001 (SNT004-MC2F46) Unfortunately, messages from
I have already removed the email address from our bounce list so you can receive emails now, please also check this guide that will help you to avoid bouncing problems: https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
You can also check and remove an email address from our bounce list, here's a guide that will help you with that: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List
If the issue still persists, please white-list our IP addresses, this will help to avoid emails being blocked: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Hope this helps.