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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Merging Accounts

    Asked by EFKAUSTRIA on February 24, 2017 at 02:14 PM

    Dear Jotform, 

    Is it possible to merge this account with another?  I would like to merge this account with the EnginneringforKidsAustria (username) account.  

    I was writing with Jonathan regarding this subject via another account, EngineeringforKidsAustria.  

    Thank you for your assistance.  

    Best, 

    Laura 

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    Answered by EFKAUSTRIA on February 24, 2017 at 02:26 PM

    Looks like this was resolved!  Thank you Jotform! :) 

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    Answered by EFKAUSTRIA on February 24, 2017 at 02:41 PM

    Hi Jotform, 

    We received a response from Aiden regarding out merging options, but it looks like to me they have already been merged...  All the forms are there and the EngineeringforKidsAustria account is now silver. Also I can no longer see my previous questions asked on the EnginneringforKidsAustria account.  See screen shot attachment.  

    Account and form wise I think everything is resolved with the exception of the prorated fees that need to be refunded.  

    Best,

    Laura 

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    JotForm Support

    Answered by AIDAN on February 24, 2017 at 03:35 PM

    Hi again Laura,

    Please note that we did not merge the accounts yet. The changes you saw are probably just preparatory while we await your reply in https://www.jotform.com/answers/1074754

    You may login to your account "EngineeringforKidsAustria" in order to reply to https://www.jotform.com/answers/1074754 so that we can proceed with our suggested solution.

    Thank you.