Merging Accounts

  • EFKAUSTRIA
    Asked on February 24, 2017 at 2:14 PM

    Dear Jotform, 

    Is it possible to merge this account with another?  I would like to merge this account with the EnginneringforKidsAustria (username) account.  

    I was writing with Jonathan regarding this subject via another account, EngineeringforKidsAustria.  

    Thank you for your assistance.  

    Best, 

    Laura 

  • EFKAUSTRIA
    Replied on February 24, 2017 at 2:26 PM

    Looks like this was resolved!  Thank you Jotform! :) 

  • EFKAUSTRIA
    Replied on February 24, 2017 at 2:41 PM

    Hi Jotform, 

    We received a response from Aiden regarding out merging options, but it looks like to me they have already been merged...  All the forms are there and the EngineeringforKidsAustria account is now silver. Also I can no longer see my previous questions asked on the EnginneringforKidsAustria account.  See screen shot attachment.  

    Account and form wise I think everything is resolved with the exception of the prorated fees that need to be refunded.  

    Best,

    Laura Merging Accounts Image 1 Screenshot 20

  • AIDAN
    Replied on February 24, 2017 at 3:35 PM

    Hi again Laura,

    Please note that we did not merge the accounts yet. The changes you saw are probably just preparatory while we await your reply in https://www.jotform.com/answers/1074754

    You may login to your account "EngineeringforKidsAustria" in order to reply to https://www.jotform.com/answers/1074754 so that we can proceed with our suggested solution.

    Thank you.