What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why are my forms disabled and giving me an error message?

    Asked by kelleygrantlaw on February 24, 2017 at 04:27 PM

    I spend time creating the form and when I preview it says error and disabled.

    Page URL:
    https://form.jotform.com/70546002130136

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    JotForm Support

    Answered by david on February 24, 2017 at 06:07 PM

    I checked your account and it looks like it was mistakenly suspended by our phishing detector.  I checked your forms and they look to be within out terms of use. 

    I whitelisted your forms and activated your account.  Your forms are usable once again and should no longer cause any trouble.