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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Redirecting Users to a Different Page

    Asked by lizush23 on February 24, 2017 at 04:59 PM

    Due to voice recording limitations, i have split my original form into 2 forms and added the redirection to the second form.

    i have tested the forms and even though the variables (name= username from the firts form) appear on the redirected form, only an email gets auto filled (name and last name appear in the link but are not filled)

    my question is

    1. is it supposed to be automatically filled and if not , when the user enters a different name, do i still have the report that connects two consecutive forms to the same user?

    2. if i have set the parameters wrong, can someone debug it

    Thanks 

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    JotForm Support

    Answered by Chriistian on February 24, 2017 at 07:08 PM

    Hi there,

    I tried submitting your form http://www.jotform.me/form/70321706252446 and I was redirected to https://form.jotform.com/70545084035452. Initially the fields in the second form gets prepopulated properly but after a couple of seconds, the values on the prepopulated fields get replaced with tags.

    I inspected the console while doing a test and there are errors with the widgets in your form.

     

    Can you please do the following to isolate the problem with prepulatation? Make a clone of your form https://form.jotform.com/70545084035452 and remove the Voice Recorder widgets from there. Once done, in the Thank You page of http://www.jotform.me/form/70321706252446, set it to redirect to your cloned form with the same parameters as you original one.

    Let us know how it goes.

    Regards.

  • Profile Image

    Answered by lizush23 on February 25, 2017 at 03:28 AM

    hi,

    The problem was with mismatch in variables.

    i have added to the url fullName instead of fullname--that solved the problem.

    after that i had another problem with multiple submissions not allowed -so i have to change the settings of the form to allow multiple submissions from the same email

    not perfect i guess-but i could not find a better solution to that

     

    Thanks 

  • Profile Image
    JotForm Support

    Answered by Boris on February 25, 2017 at 05:31 AM

    We're glad to hear that it is working well now, and that the original issue was easily solved.

    If there are any other snags you may be running into with your forms, please don't hesitate contacting us again through another support thread, and we'll be happy to help get them sorted.

    Cheers!