What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Subscription form with Stripe

    Asked by chesterhull on February 24, 2017 at 05:16 PM

    Hello, I've built a subscription payment form, and connected it to my Stripe account. It's for Monthly or Quarterly subscriptions. 

    What will happen when someone subscribes and pays through this form? Will it setup the subscription in my Stripe account, and automatically bill them next month? Or will I need to process that manually next month? 
    Do I need to already have a Subscription built in Stripe, or will this JotForm integration create whatever I need in Stripe? 

    Thank you! 

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    JotForm Support

    Answered by liyam on February 24, 2017 at 11:52 PM

    Hello,

    When a user makes payment for a subscription through your form, the subscription setup will be created in your Stripe account. Stripe will also automatically bill them periodically which shall be dependent on the setup you have made

    Example: if you have set it to monthly, the subscriber will be charged monthly. If you have set on your form's subscription to charge quarterly, Stripe will charge the subscriber on a quarterly basis.

    JotForm will also create what you need for your Stripe account to configure your subscription settings. So basically what you need to do is to just make sure your form and your products/services is set in it, and JotForm will submit it to Stripe for every payment you receive through your form.

    If you have other questions or if you need some clarification, please let us know.