What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please check replication server my old form is showing on the site and not in the edit.

    Asked by championgloves on June 17, 2012 at 12:32 PM

    <script type="text/javascript" src="//form.jotformpro.com/jsform/21615576635963"></script>

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    JotForm Support

    Answered by Goldo on June 17, 2012 at 12:37 PM

    Please try to grab a fresh copy of the embed code and paste it on your website. See if that helps.

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    Answered by championgloves on June 17, 2012 at 12:40 PM

    When I preview the form it is there , bu when I click on "open in new tab" the old one is there.

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    JotForm Support

    Answered by Goldo on June 17, 2012 at 12:52 PM

    It's a caching issue when using http://form.jotform version of the form. Changing it to http://www.jotformpro.com should fix it.

    So the new embed code would be this.

    <script type="text/javascript" src="//www.jotformpro.com/jsform/21615576635963"></script>

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    Answered by championgloves on June 17, 2012 at 12:57 PM

    that worked -thanks

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    Answered by pinoytech on June 17, 2012 at 01:43 PM

    In behalf of my colleague Goldo, you are welcome!

    If you need further assistance, please don't hesitate to contact us again naytime.

    Thank you and have a great day!