What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to add a confirmation letter in the form

    Asked by Mahayana on February 24, 2017 at 06:09 PM

    HI I would like to add a confirmation letter to the last 3 forms I have created today - with a pdf attached - I tried to do this but didn't manage - could you please outline the steps for me thank you 

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    JotForm Support

    Answered by jonathan on February 25, 2017 at 12:47 AM

    If I understand correctly, I think you want to include attachment in your form emails. You can do this using the Attach a File option in your form email template.

    Please check the user guide: How-to-Attach-a-File-to-Autoresponder-Emails

    Let us know if this did not work for you.

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    Answered by Mahayana on February 26, 2017 at 01:46 PM

    Hi Thank you - as you can see (screeshot attached - when I click more - there is no option for 'email'??
    With much Gratitude & Appreciation
    Dr. Mahayana I. Dugast
    Website: drdugast.com / corporatemindfulness.ie
    Join me: Linkedin / You Tube / FB / Twitter
    Office: +353 (0)87 326 2549
    To Book a Zoom Meeting click here

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    JotForm Support

    Answered by ashwin_d on February 26, 2017 at 02:22 PM


    Unfortunately we are unable to see the screenshot you have shared. I would suggest you to please share the screenshot again and we will take a look. You may like to take a look at the following guide on how to upload image in forum post:  http://www.jotform.com/answers/277033

    Please check the screenshot below on how to add auto-responder email alert in form:


    Hope this helps.

    We will wait for your response.

    Thank you!