What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PORQUE O FORMULÁRIO NÃO ESTÁ ATUALIZANDO AS NOVAS INFORMAÇÕES?

    Asked by kllawddyo on June 17, 2012 at 02:11 PM

    BOA TARDE,

     

    ESTOU FAZENDO ALGUMAS MUDANÇAS EM MEUS FORMULÁRIOS, MAS AS ALTERAÇÕES NÃO ESTÃO OCORRENDO NO SITE ONDE ESTÃO COLOCADOS. GOSTARIA QUE ESTE PROBLEMA FOSSE RESOLVIDO.

    GRATO,

    CLÁUDIO OLIVEIRA

    Page URL:
    http://www.jotform.com/form/20493804255

    Screenshot
    site
  • Profile Image

    Answered by kllawddyo on June 17, 2012 at 02:48 PM

    JÁ RESOLVIDO. ERA SÓ SUBSTITUIR form por www

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    Answered by gori-mathew on June 17, 2012 at 02:51 PM

    Hi;

    We apologize for inconvenience caused by this issue. I have not been able to reproduce the same problem here. I managed to clone your form and added an extra 'Confirm Email' field, saved it and as it can  be viewed in the form as per link below;

    http://jotform.com/form/21685684252561

    Can you try to clear browsers cache, re-login to your account  and try even using different browser and see it the changes can be saved.

    We cannot also discount the possibiity of a delay. But another thing that you can do to resolve this issue quickly is to slightly modify the form's URL in your embed code from:

    http://form.jotform.com/form/<11-digit Form ID> to http://www.jotform.com/form/<11-digit Form ID>. Please wait for around 5 - 10 minutes for the update to reflect.

    Please lets know if the problem still persists to support you further.

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    Answered by kllawddyo on June 17, 2012 at 02:55 PM
    BOA TARDE,
    PROBLEMA RESOLVIDO. MUITO OBRIGADO PELA ATENO.
    GRATO,
    CLDIO OLIVEIRA
    2012/6/17 JotForm Support Forum
  • Profile Image

    Answered by gori-mathew on June 17, 2012 at 03:02 PM

    Bem-vindo e nós estamos contentes de saber que você está fazendo bem.