PORQUE O FORMULÁRIO NÃO ESTÁ ATUALIZANDO AS NOVAS INFORMAÇÕES?

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    kllawddyo
    Asked on June 17, 2012 at 02:11 PM

    BOA TARDE,

     

    ESTOU FAZENDO ALGUMAS MUDANÇAS EM MEUS FORMULÁRIOS, MAS AS ALTERAÇÕES NÃO ESTÃO OCORRENDO NO SITE ONDE ESTÃO COLOCADOS. GOSTARIA QUE ESTE PROBLEMA FOSSE RESOLVIDO.

    GRATO,

    CLÁUDIO OLIVEIRA

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    kllawddyo
    Answered on June 17, 2012 at 02:48 PM

    JÁ RESOLVIDO. ERA SÓ SUBSTITUIR form por www

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    gori-mathew
    Answered on June 17, 2012 at 02:51 PM

    Hi;

    We apologize for inconvenience caused by this issue. I have not been able to reproduce the same problem here. I managed to clone your form and added an extra 'Confirm Email' field, saved it and as it can  be viewed in the form as per link below;

    http://jotform.com/form/21685684252561

    Can you try to clear browsers cache, re-login to your account  and try even using different browser and see it the changes can be saved.

    We cannot also discount the possibiity of a delay. But another thing that you can do to resolve this issue quickly is to slightly modify the form's URL in your embed code from:

    http://form.jotform.com/form/<11-digit Form ID> to http://www.jotform.com/form/<11-digit Form ID>. Please wait for around 5 - 10 minutes for the update to reflect.

    Please lets know if the problem still persists to support you further.

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    kllawddyo
    Answered on June 17, 2012 at 02:55 PM
    BOA TARDE,
    PROBLEMA RESOLVIDO. MUITO OBRIGADO PELA ATENO.
    GRATO,
    CLDIO OLIVEIRA
    2012/6/17 JotForm Support Forum
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    gori-mathew
    Answered on June 17, 2012 at 03:02 PM

    Bem-vindo e nós estamos contentes de saber que você está fazendo bem.