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    Help me add my forms

    Asked by mertful on February 24, 2017 at 10:34 PM

    I think I have determined why I cannot upload and receive forms from my website http://www.virginiascrapbookretreats.com

    I had added the registration forms on each page and it had been working until suddenly it stopped.

    I see it says I'm out of submission forms and normally I open up a new one (limit 5) I am only showing 3 being used and full. What is recommended that I do.


    I do not want to lose all the previous submissions How can I save them and where do they go when I save them?


    Thank you,




    Page URL:

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    JotForm Support

    Answered by AIDAN on February 25, 2017 at 03:54 AM

    Hi, thank you for contacting us.

    I inspected your account and found that it's been suspended, because your form ID 62388089588173 named "RETREAT REGISTRATION FORM" violates our terms of use as it is collecting sensitive information.

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.