My account got autosuspended

  • Felicia Grant
    Asked on February 25, 2017 at 2:24 AM

    I been having trouble publishing my form for hours and when I click on preview, it doesn't allow me to see it, I need assistance with unlocking my account...

    Thanks

  • AIDAN
    Replied on February 25, 2017 at 4:42 AM

    Hi Felicia, thank you for contacting us.

    Please note that your form violates our terms of use as it is collecting sensitive information along with credentials (SS#, username and password).

    Please see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.