What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Creating a password reset form

    Asked by thepacemaster on February 25, 2017 at 09:00 AM

    I would like to give my clients the service of retrieving their passwords or give them the opportunity to reset their passwords via a link provided by my site on their request would this cause jotform any problems Thank You

    Page URL:
    formhasnotbeencreatedyet

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    JotForm Support

    Answered by Jan on February 25, 2017 at 11:20 AM

    Unfortunately, having a password field in the form is not allowed here in JotForm. Your account will get suspended automatically by our phishing detector tool if there is a "password, passcode, login" fields in a form. Collecting sensitive information is not allowed here in JotForm. Please do check our terms of use.

    Thank you for understanding.