My Google Checkout Wont Capture Payment

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    krecicki
    Asked on June 17, 2012 at 04:33 PM

    Hello,

    I've done everything correctly and I've missed out on about $100 in sales. Please help me out here.

     

    Cody Krecicki

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    NeilVicente
    Answered on June 17, 2012 at 05:46 PM

    Cody,

    As a fellow marketer, I personally understand how much frustration this issue have caused you. However, I tried submitting your form but I get redirected to Google Checkout just fine.

    Would you mind telling us the exact problem with your form's Google Checkout payment integration?

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    Krecicki
    Answered on June 17, 2012 at 11:39 PM

    It shows the payments are incomplete, does this mean they ditched the cart? I appreciate the help.

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    NeilVicente
    Answered on June 18, 2012 at 03:30 AM

    Indeed. If the submissions are dumped onto the "Incomplete Payments" section of your form's submissions page, that means the payment was not completed.

    It could be due to a variety of reasons, but what's most likely is that the user has abandoned the (Checkout) transaction page.

    Since the form sucessfully redirects to Google Checkout, I can confidently say that there is absolutely nothing wrong with its payment integration.