What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I rename a template form for sharing purposes?

    Asked by edudley18 on February 25, 2017 at 01:07 PM

    When I text or try to share the link, it is saying "oklahoma Standard Poodles"  I want to rename it so that it says Granite State Labradoodles. 

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    JotForm Support

    Answered by Nik_C on February 25, 2017 at 03:54 PM

    I checked your form and the only place where I found "oklahoma Standard Poodles" text was in Email settings:

    Let us know if you have any further questions.

    Thank you!

     

     

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    Answered by edudley18 on February 25, 2017 at 06:46 PM
    When I try to change that I can't. When I try to share the link via sharing option to fb, it says Oklahoma poodles too.
    Sent from my iPhone
    ...
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    JotForm Support

    Answered by liyam on February 26, 2017 at 01:31 AM

    Hello edudley18,

    If you have previously shared the link to your form, that most likely has been caused by Facebook's sharer cache. This means that from the moment you have initially tried sharing the link, Facebook stored the data in its cache for faster look-up on their end. 

    You can clear that sharer cache on Facebook in order for you to be able to share fresh information. To do this, you can follow the steps from this guide: http://www.idiotinside.com/2016/04/14/clear-facebook-sharer-cache-using-facebook-batch-invalidator/

    Disclaimer: The link is a 3rd party resource and is in no way associated with JotForm.

    Feel free to let us know if you have other questions.

    Thanks.