How can I rename a template form for sharing purposes?

  • edudley18
    Asked on February 25, 2017 at 1:07 PM

    When I text or try to share the link, it is saying "oklahoma Standard Poodles"  I want to rename it so that it says Granite State Labradoodles. 

  • Nik_C
    Replied on February 25, 2017 at 3:54 PM

    I checked your form and the only place where I found "oklahoma Standard Poodles" text was in Email settings:

    How can I rename a template form for sharing purposes? Image 1 Screenshot 30

    How can I rename a template form for sharing purposes? Image 2 Screenshot 41

    Let us know if you have any further questions.

    Thank you!

     

     

  • edudley18
    Replied on February 25, 2017 at 6:46 PM
    When I try to change that I can't. When I try to share the link via sharing option to fb, it says Oklahoma poodles too.
    Sent from my iPhone
    ...
  • liyam
    Replied on February 26, 2017 at 1:31 AM

    Hello edudley18,

    If you have previously shared the link to your form, that most likely has been caused by Facebook's sharer cache. This means that from the moment you have initially tried sharing the link, Facebook stored the data in its cache for faster look-up on their end. 

    You can clear that sharer cache on Facebook in order for you to be able to share fresh information. To do this, you can follow the steps from this guide: http://www.idiotinside.com/2016/04/14/clear-facebook-sharer-cache-using-facebook-batch-invalidator/

    Disclaimer: The link is a 3rd party resource and is in no way associated with JotForm.

    Feel free to let us know if you have other questions.

    Thanks.