Image Picker: Why conditions based on the widget are not working?

  • phonefixers
    Asked on February 25, 2017 at 2:39 PM

    Ive added conditions to my form but they are not working properly!

  • Kevin Support Team Lead
    Replied on February 25, 2017 at 6:58 PM

    I have checked your form and fount what you're referring to, seems like conditions are not being triggered by the Image Picker widget that you're using in your form. 

    What I would suggest you is to try replacing the field either with the Image Checkboxes or the Image Radio Buttons widget, these widgets are able to handle conditions. 

    If you have any question, let us know. 

  • phonefixers
    Replied on February 26, 2017 at 5:31 AM

    my other form with the image picker works fine ! conditions and all

  • David JotForm Support Manager
    Replied on February 26, 2017 at 10:38 AM

    The condition is not working, because you have not included the Image Picker in the condition.

    Since the widget is not labeled, the unique name will be displayed in the condition wizard, which in this case is "deviceModel".

    Image Picker: Why conditions based on the widget are not working?  Image 1 Screenshot 40

    Please try setting up the following condition"

     Image Picker: Why conditions based on the widget are not working?  Image 2 Screenshot 51

    As you can see I put the image file name and extension in the VALUE field. Result:

    Image Picker: Why conditions based on the widget are not working?  Image 3 Screenshot 62

    Let us know if you need more help.

     

  • phonefixers
    Replied on February 26, 2017 at 12:28 PM

    Image file name . CNt i just put the name of the label i added like " i would like to walk in " etc

  • Nik_C
    Replied on February 26, 2017 at 1:08 PM

    I'm sorry, but I don't understand, is it working for you now as you intended?

    If you need any additional assistance please let us know.

    Thank you!

  • phonefixers
    Replied on February 26, 2017 at 1:13 PM

    Its still not working. i renamed all the field unique names and still not functioning

    Image Picker: Why conditions based on the widget are not working?  Image 1 Screenshot 20

  • phonefixers
    Replied on February 26, 2017 at 1:45 PM

    Fixed.