What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    email in bounce list

    Asked by Breathingtrees14 on February 25, 2017 at 05:58 PM

    Hey. My email is in the bounce list, but it's the correct and functioning email.



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    JotForm Support

    Answered by Chriistian on February 26, 2017 at 01:17 AM

    I checked the email that you provided (wende1@comcast.net) and the email is included on our bounce list.

    I have removed the email on our bounce list. Please check if you can now receive the emails from your form for new submission. You can also check/remove your email address from your end. To check/remove emails from your end, just follow the instructions provided in this article: How to Remove Your Email Address from Bounce List.


    Do let us know if you need further assistance.