email in bounce list

  • Breathingtrees14
    Asked on February 25, 2017 at 5:58 PM

    Hey. My email is in the bounce list, but it's the correct and functioning email.

     

    wende1@comcast.net

  • Chriistian Jotform Support
    Replied on February 26, 2017 at 1:17 AM

    I checked the email that you provided (wende1@comcast.net) and the email is included on our bounce list.

    email in bounce list Image 1 Screenshot 20

    I have removed the email on our bounce list. Please check if you can now receive the emails from your form for new submission. You can also check/remove your email address from your end. To check/remove emails from your end, just follow the instructions provided in this article: How to Remove Your Email Address from Bounce List.

     

    Do let us know if you need further assistance.
    Regards.