What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why are my forms disabled when I embed them on Weebly?

    Asked by brettpfister on February 25, 2017 at 11:24 PM

    I created two forms and every time I try to use them, they say they are disabled. Please help.

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    JotForm Support

    Answered by Welvin on February 26, 2017 at 04:37 AM

    Your two forms are asking for credit card details using our plain textbox field. Please note that we do not allow this type of form. We consider this as phishing which is against our Terms of Use (http://www.jotform.com/terms/). 

    I have reactivated your account, but I have deleted the said fields. Please refrain from adding the fields again. If you want to collect payment at a later date, you can use our payment integration such as Paypal. You can enable authorization for charging users later on:

    https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization