Reached form views

  • Profile Image
    Asked on February 26, 2017 at 10:17 AM

    What does that mean when I get a message We noticed you've reached 9,004 form views this cycle. This is a friendly reminder that you're on the BRONZE plan which comes with 10,000 form views a month?

    Does that mean that 9004 pages with a Jotform in them have been viewed?

  • Profile Image
    Answered on February 26, 2017 at 11:30 AM


    That means that all your forms were viewed for 9004 times. That means when someone loads the form the count will trigger. Every refresh of the form will trigger as well. 

    And that count will reset on the next first of the month.

    If you have any further questions please let us know.

    Thank you!

  • Profile Image
    Answered on February 26, 2017 at 11:35 AM

    Thank you


    What happens when it goes over my limit??

    Do the form disappear?

    Or do they quit working?


  • Profile Image
    Answered on February 26, 2017 at 11:44 AM

    If any of the limits on the account are reached for the month, you'll be asked to upgrade your account to the next plan available in a day. The forms on the account shall be disabled if the acount is not upgraded. The forms shall be automatically enabled on the first day of the following month by resetting the submissions/view counter.

    Hope this information helps!