My forms disappeared

  • Jongwinsell
    Asked on February 26, 2017 at 1:50 PM

    I was editing a form and confirming a conditional rule, and auto email. I was not getting the email from the autoresponder. I went back to profile and it asked for password. It didnt recognize my known password, so in frustration, I reset. Then I was taken to home page that said I don't have any forms!!!

    Don't tell me I lost 2 days work on the form I had...

    Help!!! Need IMMEDIATE access!

    Jon

    Jon winsell

    646-373-7303

  • Welvin Support Team Lead
    Replied on February 26, 2017 at 2:36 PM

    The forms were created on a guest account. I have just moved the two on your account, please check now. 

  • Welvin Support Team Lead
    Replied on February 26, 2017 at 4:15 PM

    Your reply has failed to appear here, but I received it through email.

    For embedding your form PinnacleCart website, use our iframe embed: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Paste it in the source code editor:

    My forms disappeared Image 1 Screenshot 20

    Test Page: http://wrc-online-store.mypinnaclecart.com/form-page (expires in 14 days).