What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms disappeared

    Asked by Jongwinsell on February 26, 2017 at 01:50 PM

    I was editing a form and confirming a conditional rule, and auto email. I was not getting the email from the autoresponder. I went back to profile and it asked for password. It didnt recognize my known password, so in frustration, I reset. Then I was taken to home page that said I don't have any forms!!!

    Don't tell me I lost 2 days work on the form I had...

    Help!!! Need IMMEDIATE access!


    Jon winsell


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on February 26, 2017 at 02:36 PM

    The forms were created on a guest account. I have just moved the two on your account, please check now. 

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    JotForm Support

    Answered by Welvin on February 26, 2017 at 04:15 PM

    Your reply has failed to appear here, but I received it through email.

    For embedding your form PinnacleCart website, use our iframe embed: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code.

    Paste it in the source code editor:

    Test Page: http://wrc-online-store.mypinnaclecart.com/form-page (expires in 14 days).